WiFi

Ratings and Reviews of Wi-Fi Internet Access Services

 

Wi-Fi or Cellular?

Wireless access to the Internet (for the home based business owner that is) comes in two, very distinct "flavors". 
 
  1. Wi-Fi - (Wireless Fidelity) services that allow you to use your laptop, tablet or PDA to share the wireless LAN facilities of the Wi-Fi service provider to access the Internet at airports, hotels, cafes and other places of business.
  2. 3G Cellular/Edge Broadband - services provided by your mobile phone carrier allowing you to use your "high end" phone, PDA or attachment to your laptop to access the Internet from wherever you could make a cellular telephone call.

The basic differences in the two services are outlined in the table below:

Access Type Equipment Speed Location Screen Size Provider Pricing Target Applications
Wi-Fi Laptop, tablet PC or PDA with PCMCIA wireless LAN card (802.11b/g) Up to 11 Mbps ("g" 54MB) Hotels, airports, cafes, other public sites As big as your laptop, tablet or PDA Many and growing - T-Mobile, Boingo, EarthLink, Wayport, etc. Free to $49.95 per month

 High speed access while traveling.

Collaboration while traveling.

Reducing local dial charges from hotel to access Internet.

3G Cellular, Edge Broadband Phone, PDA, Laptop (with phone carrier provided adapter) 9.6 Kbps to 144 Kbps depending upon service provider Mobile operator's coverage area As big as your phone, PDA or laptop's Mobile telephone operators Can be included in phone plan or charges by MB of data transmitted (Sprint for example, charges $40 for 20MB, $60 for 40MB, $80 for 70MB and $100 for unlimited) $0.02 per kbyte for overages on plans other than unlimited

Quick access to the Internet - email, Web surfing.  Screen size of phones is detrimental to much more. 

Access to Internet in car from laptop.

Bypass for hotel dial charges to access dial ISP.

 

Word of warning!  If you don't need to send big files around and/or be in constant touch with your customers and business partners, think about staying "wired" with your data.  Costs for these services CAN add up FAST!  If you're in a hotel and use Wi-Fi for example, it could cost $9.95 a day - or be free - check with your hotel first!   Even if you've signed up with Boingo and are paying $24.95 per month, you may well end up in a hotel that does not have the Boingo service.  What then?  Wireless data is a great time saver and means to stay in constant touch with your business.  But be prepared to PAY!

With all of that said, the biggest plus for Wi-Fi is speed and compatibility with your PC and for 3G Cellular broader access possibilities.  Both services work and work well, the deciding point for you should be what best fits your business model.

  • Need to access your email and the Web any time, any where?  Cellular Internet Access is right for you?
  • Do most of your work from a hotel, meeting at Starbucks or at the airport waiting for that delayed flight?  Wi-Fi is right for you.
  • Need speed?  It's Wi-Fi.
  • Already have a home wireless LAN and want to work the same way on the road?  Wi-Fi is it.
  • Don't like carrying around your PC just to do email? Cellular Internet Access will be all you need.

Wi-Fi Review

To effectively use Wi-Fi services you'll have to have a pretty good idea of how many days a month you'll use the service and where you're going to be when you'll need to use it.  As usual, you can find yourself paying a lot more than you budgeted for using Wi-Fi services if you aren't careful and plan ahead.

 
Google
 
Web Home Office Reports

Additionally, make sure you understand the coverage of your chosen provider and who they have partnered with.  If you always fly out of Houston Hobby airport and T-Mobile is your service provider, you could be in trouble (it's a Boingo site). 

Finally, if you only "travel" around a specific metro area, look for a "local" plan.  They're out there and can be much more cost-effective than a wireless data plan from your mobile phone operator.

  $15 Off $200 Coupon! Click Here!

Our review of Wi-Fi Internet Access services follows.  


Wi-Fi Internet Access Service Providers*

(Rankings - best, 5 symbols, worst, 1 symbol)

Company and Technology Best For* Simple Start-Up Cost Time Savings Ease of Use Works With Support Features Overall Rating

AT&T

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Boingo

RP

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Cablevision

RP

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$$$$

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Sprint

RP

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$$$

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T-Mobile

RP

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Wayport RP

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* A = Amateur, R = Rookie, P = Pro

 

  6 months Same as CASH!*

 

AT&T

Simple Start-Up - ¹¹¹¹1/2

AT&T's FreedomLink service is easy to use - just enable your 802.11b/g wireless card/device, and log onto the AT&T network.

Cost - $$$$1/2

AT&T offers two subscription services for AT&T customers, two memberships for non-AT&T customers and three pre-paid rates plans.

Plan

Monthly Service Charge

Basic Subscription for DSL Customers and Dial Internet Customers $1.99 per month for DSL Customers, $9.99 per month for Dial Internet Customers
Premier Subscription for DSL Customers and Dial Internet Customers - access to all AT&T FreedomLink locations as well as all roaming partner locations $21.99 per month for DSL Customers, $29.99 per month for Dial Internet Customers
Basic Membership for non-AT&T Customers $19.95 per month - one year commitment
Premier Membership for non-AT&T Customers - access to all AT&T FreedomLink locations as well as all roaming partner locations $39.95 per month - one year commitment
FreedomLink 3 Sessions $25.00
FreedomLink 8 Sessions $50.00
FreedomLink 20 Sessions $100.00

Time Savings - ¹¹¹¹

The speed of the service will definitely increase your productivity.  However if you have to stop at a specific location to use it, then it is a time waster.  But since, we believe that you're better off surfing and sending email than just staring out the window when you're at the airport waiting for that delayed flight...

Ease of Use - @@@@

AT&T's Wi-Fi services are simple and straightforward to use.

Works With - YYYYY

AT&T's service is OS insensitive.  Just have an 802.11b/g wireless-enabled device and an Internet browser.

Support - pppp

AT&T's web site includes the ability for you to manage your account and personal information as well as get access to a variety of technical information that will help you solve many problems with your service and/or system.  If you need more help you can email AT&T (as we have with almost instantaneous response) or call them on their "800" number. 

Features - iiii

Speed and simplicity - what more could you ask for?  AT&T's FreedomLink Service is now available nationally in more than 2,300 locations.  AT&T states that the service will expand to more than 6,000 locations by the end of 2006 and is currently available in select Avis, Barnes and Noble, Coffee Bean and Tea Leaf, MacDonald's, Caribou Coffee Shops and The UPS Store locations.

Overall Rating - %%%%1/2

AT&T's pricing is very competitive and they continue to expand (in concert with UPS stores).  A good service, priced very competitively.  AT&T also has an agreement with Sprint to allow Sprint Wi-Fi users to access AT&T "hot spots" without setting up a separate account as well.

 

Boingo

Simple Start-Up - ¹¹¹¹

Boingo provides easy to use software from their Web site that "sniffs" for a Boingo network when you're in a hotel, airport, cafe or other place of business.  It's simple and straightforward to use and gets you on the network quickly and safely.  This is all very simple if you already have a compatible wireless PCMCIA card in your laptop or PDA.  If you don't, you'll have to purchase a "compatible" one (lists are available on the Web site) and install it.

Cost - $$$$

Boingo offers three simple pricing plans:

Plan

Monthly Service Charge

Boingo Unlimited $21.95 per Month (second month free)
Boingo As You Go $7.95 per Day
Boingo Mobile (for mobile/cellular handsets, VoIP phones, mobile gaming consoles, MP3 players and digital cameras) $7.95 per month

Time Savings - ¹¹¹¹

The speed of the service will definitely increase your productivity.  However if you have to stop at a specific location to use it, then it is a time waster.  But since, we believe that you're better off surfing and sending email than just staring out the window when you're at the airport waiting for that delayed flight...

Ease of Use - @@@@

Boingo's Wi-Fi services are simple and straightforward to use.

Works With - YYYY

Boingo gets high marks for PCMCIA card compatibility and for working with Pocket PC-based PDAs, but we're waiting for them to integrate Macintosh OS's into their product set.

Support - pppp

Boingo currently has "hot spots" in more than 100,000 locations - airports (810), hotels (14,196) retail stores (4,276), cafes (13,132) in 68 countries (5,889 locations in the U.S.).  The service is based on "tried and true" wireless LAN technology from SMC and works well.  The tech support area of the Boingo web site includes account management capabilities for you as well as technical tips and software downloads.  If you need more help you can email or call Boingo support on their "800" number.

Features - iiii

Speed and simplicity - what more could you ask for?

Overall Rating - %%%%

Boingo was the first Wi-Fi provider and they are going strong.  Their service is simple, easy to use and in most of the places where you'd want it to be when you're on the road.

 

Cablevision - This service is currently accepting NO new subscribers!

Simple Start-Up - ¹¹¹¹1/2

Cablevision's Wi-Fi service is easy to use - just enable your 802.11b/g wireless card/device, and log onto the network.

Cost - $$$$

Cablevision offers one Wi-Fi plan for customers of their Optiumum Online Internet access service only.

Plan

Monthly Service Charge

Optimum Online Wi-Fi $17.99 per month

Time Savings - ¹¹¹¹

The speed of the service will definitely increase your productivity.  However if you have to stop at a specific location to use it, then it is a time waster.  But since, we believe that you're better off surfing and sending email than just staring out the window when you're at the airport waiting for that delayed flight...

Ease of Use - @@@@

Cablevision's Wi-Fi services are simple and straightforward to use.

Works With - YYYYY

Cablevision's service is OS insensitive.  Just have an 802.11b/g wireless-enabled device and an Internet browser.

Support - pppp

The tech support area of Cablevision's web site includes some basic technical (and installation self-help) information.  If you need more help, you can contact Cablevision via email or call them on their "800" number.

Features - iii1/2

A basic Wi-Fi service available at "thousands" of locations, 650 hot spots in Cablevision's home Tri-State area including JFK, LaGuardia and Newark airports.

Overall Rating - %%%1/2

An "add-on" service for Cablevision's cable modem customers.

 

Sprint

Simple Start-Up - ¹¹¹¹

Sprint provides easy to use software from their Web site that "sniffs" for a Sprint network when you're in a hotel, airport, cafe or other place of business.  It's simple and straightforward to use and gets you on the network quickly and safely.  This is all very simple if you already have a compatible wireless PCMCIA card in your laptop or PDA.  If you don't, you'll have to purchase a "compatible" one (lists are available on the Web site) and install it.

Cost - $$$

Sprint has three pricing plans:

Plan

Monthly Service Charge

Unlimited WiFi HotSpot Plan $29.99 per month
Unlimited PC Access Wi-Fi Hotspot Plan $40.00 per month
Unlimited Wireless PC Access with Hotspot Plan $55.00 per month

Time Savings - ¹¹¹¹

The speed of the service will definitely increase your productivity.  However if you have to stop at a specific location to use it, then it is a time waster.  But since, we believe that you're better off surfing and sending email than just staring out the window when you're at the airport waiting for that delayed flight...

Ease of Use - @@@@

Sprint's Wi-Fi services are simple and straightforward to use.

Works With - YYY

Sprint's services are compatible with Wi-Fi cards/adapters from:  Cisco, D-Link, Linksys (Cisco), Lucent and Microsoft (all using a Windows OS).

Support - pppp

Sprint currently offers 8,000 U.S. and international locations.  The web site has a page where you can search for a site in a specific country or city.  Sprint/Nextel's web site includes a help area with a searchable knowledgebase.  If you need more help, you can email tech support or call them on their "800" number.

Features - iiii

Speed and simplicity - what more could you ask for? 

Overall Rating - %%%1/2+

A solid data solution from a company that has been doing data services for a long time.

 

T-Mobile

Simple Start-Up - ¹¹¹¹1/2

T-Mobile goes one better than the competition.  They don't even require you to download any "proprietary" software.  All you need is your laptop or PDA, your browser software, your PCMCIA 802.11b wireless card and a log-on ID and password (supplied by T-Mobile).  What could be simpler?

Cost - $$$1/2

T-Mobile offers a number of service options.

Plan

Monthly Service Charge        
Wi-Fi Subscription Plans Price Included Minutes Additional Minutes Included Data Transfer Other Information
Unlimited National - Annual $29.99 per Month Unlimited N/A Unlimited 12 month commitment
Unlimited National - Month to Month $39.99 per Month Unlimited N/A Unlimited Automatically renewed unless cancelled
Unlimited National Add On Plan (add-on to existing T-Mobile EDGE/GPRS data plan) $19.99 per month Unlimited N/A Unlimited Automatically renewed unless cancelled
Total Internet Add on Plan (unlimited use of HotSpot locations as well as EDGE/GPRS services from T-Mobile) $29.99 per month or $39.98 per month Unlimited N/A Unlimited Automatically renewed unless cancelled
Wi-Fi Prepay Plans          
DayPass $9.99 per Day 24 Hours N/A Unlimited  
Wi-Fi Metered Plans          
Pay as you go $6.00 per Hour 60 Minutes $0.10 per Additional Minute Unlimited Minimum Session is 60 Minutes per Login
Wi-Fi Camera Only $4.99 per month       Access to Kodak EasyShare Gallery only

Time Savings - ¹¹¹¹

The speed of the service will definitely increase your productivity.  However if you have to stop at a specific location to use it, then it is a time waster.  But since, we believe that you're better off surfing and sending email than just staring out the window when you're at the airport waiting for that delayed flight...

Ease of Use - @@@@

T-Mobile's Wi-Fi services are simple and straightforward to use.

Works With - YYYYY

T-Mobile gets high marks for PCMCIA card compatibility  - and because there's no software, Macintosh's are welcome.

Support - pppp1/2

T-Mobile currently has "hot spots" in more than 45,000 locations (8,048 in the U.S. and 37,000 roaming locations) - airports (200), cafes, hotels (8,500) and convention centers (including Starbucks, Border's Books, Kinko's, Hyatt Hotels and the club locations of American, Delta, United and U.S. Airways).  The service, based on "tried and true" wireless LAN technology works well.  T-Mobile's web site allows you to manage your account and personal information as well as gain access to help technical information.  If you need more help, you can email T-Mobile tech support personnel or call them on their "800" number.

Features - iiii

Speed and simplicity - what more could you ask for?

Overall Rating - %%%%

T-Mobile's "hot spot" services are simple, straight-forward and cost-effective if you need mobile data access within your metropolitan area or around the U.S. 

 

Wayport

Simple Start-Up - ¹¹¹¹

Wayport (if you don't know who they are, have you see those Laptop Lane kiosks in the airports?  That is Wayport!) like T-Mobile does not require any client software.  Just configure your wireless card (and maybe your email application and web browser) and you'll be connected.

Cost - $$$1/2

Wayport offers 5 pricing plans.

Plan

Monthly Service Charge

 
Single Hotel Connection $9.95 (may vary by location) Unlimited access in guest room or common area, valid from purchase time until next hotel check in time or midnight
Single Airport Connection $6.95 Unlimited access at an airport, valid from purchase time until midnight
Prepaid Connection Cards

$25.00 - 3 Connections

$50 - 8 Connections

$100 - 20 Connections

Cards also good for $25 of workstation charges at Wayport's Laptop Lane locations, valid at all Wayport locations (600 hotels, 6 airports, participating McDonald's), each connection provides unlimited access in one location from purchase time until next check in time (hotel), until midnight (airports), or for two hours (McDonald's).

Annual Membership $29.95 per month One year commitment, unlimited access at Wayport locations
Month-to-Month Membership $49.95 per month No service contract, unlimited access at Wayport locations

Time Savings - ¹¹¹¹

The speed of the service will definitely increase your productivity.  However if you have to stop at a specific location to use it, then it is a time waster.  But since, we believe that you're better off surfing and sending email than just staring out the window when you're at the airport waiting for that delayed flight...

Ease of Use - @@@@

Wayport's Wi-Fi services are simple and straightforward to use.

Works With - YYYYY

If you have a compatible card, you're in business.

Support - ppp1/2

Wayport currently has 12,000 Wayport managed locations - hotels and airports in the main as well as in Canada, The Bahamas, the Czech Republic, France, Germany, Italy, Portugal, Saint Kitts & Nevis and the UK.  Wayport has agreements with Hertz, MacDonalds and a number of hotel chains including Four Seasons, Loews, Summerfield Suites, Wyndham, Hilton, Radisson, Sheraton, Sierra Suites, Doubletree, Ramada, Hampton In, Marriott, Days Inn, Crowne Plaza, Embassy Suites, Best Western, Westin, Omni and Country Inns and Suites by Carlson.  The service, based on "tried and true" wireless LAN technology works well.

Features - iiii

Speed and simplicity - what more could you ask for?

Overall Rating - %%%%

Wayport's kiosk and hotel approach adds more services for the user (laptop rentals, ability to buy gear, and privacy) but at a price.  Wayport's recent agreement with McDonald's, Hertz and others will further enhance their reach and viability.