Wireless Voice

Ratings and Reviews of Wireless Voice Services

 

Wireless Voice Thoughts

No matter how you cut it, choosing your wireless plan will take some work - even if you do have a very good idea how you plan on using your

 

 phone and phone service as well as how many minutes per month you use, and where you use them from. And then, once you've chosen your plan, you'll still have to choose a phone that "fits" the plan (data or no data, cheap or "cool" (we'll try to help you out on our Wireless Phones Ratings and Review page.

Watch out for those "extra" charges (or just bundle them in!) for things like text messaging, ringtones, screen savers, games, email, picture and video messaging and even additional Wi-Fi services to go along with traditional data services for your phone.  There's a lot to think about and consider (and don't forget the tax on your service)...and it all "adds up".

So let's take a look at how we rate the wireless service providers (NOTE:  plans and pricing in your area my vary from those reviewed on this page.  We have looked at plans in Dallas, TX.  Check locally to get the plans and pricing available in your area.)

Let's get to it.  Our review of Wireless Voice Services and Service Providers follows.   (Note:  If you don't recall our rating system:  Rating Guide.)

 
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Wireless Voice Services Review

Wireless Voice Services and Service Providers*

(Rankings - best, 5 symbols, worst, 1 symbol)

Company Best For* Simple Start-Up Cost Time Savings Ease of Use Works With Support Features Overall Rating

Alltel

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AT&T

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Earthlink ARP

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Metro PCS ARP

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Sprint/Nextel ARP

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Verizon ARP ¹¹¹1/2

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* A = Amateur, R = Rookie, P = Pro

 

  6 months Same as CASH!*

 

Alltel

Simple Start-Up - ¹¹¹¹

Alltel's service plans are divided into three main package types - national with no long distance or roaming fees, national with no long distance or roaming fees within the Alltel footprint (check coverage before you buy), local and prepaid.

Cost - $$$1/2

We've included a look at the Alltel Plans below (Dallas).  Night Minutes are Monday through Thursday 9 PM to 5:59 AM, weekend minutes are Friday 9 PM to Monday.

National Freedom Plans - Coverage in Major U.S. cities (CHECK AVAILABILITY!) No Roaming or Long Distance Fees in Coverage Area              
Included Features - Basic Voice Mail, Caller ID, 3-Way Calling, No Answer Transfer, Call Forwarding, Call Waiting, Pay per Use Text Messaging ($0.10 incoming and outgoing), Detailed Billing, My Circle              
Plans $39.99 $49.99 $59.99 $79.99 $99.99 $149.99 $199.99
Included anytime minutes 500 1,000 900 1,400 2,100 4,000 6,000
Night and Weekend Home Minutes Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Mobile-to-Mobile Home Minutes Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Additional Minute Rate $.40 $.40 $.40 $.35 $.25 $.25 $.25
My Circle Included No No Yes Yes Yes Yes Yes
National Freedom Family Plans              
Included Features - Basic Voice Mail, Caller ID, 3-Way Calling, No Answer Transfer, Call Forwarding, Call Waiting, Pay-Per-Use Text Messaging ($0.15 outgoing or incoming)              
Plans $39.99 $49.99 $59.99 $79.99 $99.99 $149.99 $199.99
Included anytime minutes 500 1,000 900 1,400 2,100 4,000 6,000
Night and Weekend Home Minutes Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Mobile-to-Mobile Home Minutes Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited
Additional Minute Rate $.40 $.40 $.40 $.35 $.25 $.25 $.25
My Circle Included No No Yes Yes Yes Yes Yes
Additional Line Cost $20.00 $20.00 $9.99 $9.99 $9.99 $9.99 $9.99
Greater Freedom Plans              
Included Features - Basic Voice Mail, Caller ID, 3-Way Calling, No Answer Transfer, Call Forwarding, Call Waiting, Detailed Billing, Pay-per-Use Text Messaging ($0.10 outgoing or incoming), My Circle              
Plans $39.99 $49.99 $59.99 $79.99 $99.99 $149.99 $199.99
Included Anytime Minutes 700 1,500 1,200 1,600 2,200 4,500 6,500
Night and Weekend Home Minutes Unlimited - Unlimited Unlimited Unlimited Unlimited Unlimited
Mobile-to-Mobile Home Minutes Unlimited - Unlimited Unlimited Unlimited Unlimited Unlimited
Additional Minute Rate $.40 $.40 $.40 $.35 $.25 $.25 $.25
My Circle Included No No Yes Yes Yes Yes Yes
Greater Freedom Family Plans              
Included Features - Basic Voice Mail, Caller ID, 3-Way Calling, No Answer Transfer, Call Forwarding, Call Waiting, Detailed Billing, Pay-per-Use Text Messaging ($0.10 outgoing or incoming), My Circle              
Plans $39.99 $49.99 $59.99 $79.99 $99.99 $149.99 $199.99
Included Anytime Minutes 700 1,500 1,200 1,600 2,200 4,500 6,500
Night and Weekend Home Minutes Unlimited - Unlimited Unlimited Unlimited Unlimited Unlimited
Mobile-to-Mobile Home Minutes Unlimited - Unlimited Unlimited Unlimited Unlimited Unlimited
Additional Minute Rate $.40 $.40 $.40 $.35 $.25 $.25 $.25
My Circle Included No No Yes Yes Yes Yes Yes
Additional Line Cost $20.00 $20.00 $9.99 $9.99 $9.99 $9.99 $9.99
North American Freedom - Toll-free calling from U.S. coverage area to U.S., Canada, Mexico, Puerto Rico and U.S. Virgin Islands, Toll-free calling from any covered area back to the U.S., off-peak minutes apply throughout the North American Freedom Coverage Area              
Included Features - Caller ID, Pay-Per-Use Messaging, Basic Voice Mail, Three-Way Calling, No Answer Transfer, Call Forwarding, Call Waiting              
Plans $59.99 $79.99 $99.99 $149.99      
Included Anytime Minutes 450 900 1,350 2,500      
Additional Minute Rate $0.45 $0.40 $0.35 $0.25      
Night and Weekend Minutes 1,000 North American 1,000 North American 1,000 North American 1,000 North American      
Mobile -to-Mobile Minutes Unlimited Unlimited Unlimited Unlimited      
Smart Choice Packs              
Included features:  unlimited text messaging, unlimited mobile-to-mobile, unlimited night and weekend minutes starting at 7 PM, basic voice mail, unlimited data choices - BlackBerry Internet or Enterprise Service, Office Sync, Axcess Broadband Mobile Link              
Plans $69.99 $89.99 $109.99 $139.99 $189.99    
Included Anytime Minutes 500 500 1,200 2,000 5,500    
Night and Weekend Minutes Unlimited Unlimited Unlimited Unlimited Unlimited    
Mobile-to-Mobile Minutes Unlimited Unlimited Unlimited Unlimited Unlimited    
Additional Minute Rate $0.40 $0.40 $0.35 $0.25 $0.25    
My Circle Included - Yes Yes Yes Yes    
Family Plans              
Included Features:  basic voice mail, Caller ID, 3-Way Calling, No Answer Transfer, Call Forwarding, Call Waiting, Pay-per-Use Text Messaging ($0.15 outgoing or incoming), My Circle, free second line, choose from two bonus features - 1,000 messages, night and weekend minutes starting at 7 P.M., national calling area              
Plans $79.99 $109.99          
Included Anytime Minutes 1,000 2,000          
Night and Weekend Minutes Unlimited Unlimited          
Mobile-to-Mobile Minutes Unlimited Unlimited          
Additional Minute Rate $0.40 $0.25          
My Circle Included Yes Yes          
Family Plans              
Included Features - basic voice mail, Caller ID, 3-Way Calling, No Answer Transfer, Call Forwarding, Call Waiting, My Circle, Free second line, Unlimited Messaging (text, picture and video), night and weekend minutes starting at 7 P.M., national calling area              
Plans $139.99            
Included Anytime Minutes 2,200            
Night and Weekend Minutes Unlimited            
Mobile-to-Mobile Minutes Unlimited            
Additional Minutes Rate $0.25            
My Circle Included Yes            
Prepaid Wireless - No Roaming or Long Distance Charges on the Alltel Network Pay-per-Day (includes voice mail, 3-way calling, Caller ID) Pay-per-Minute (includes voice mail, 3-way calling, Caller ID) Pay-per-Month (includes voice mail, 3-way calling, Caller ID)        
Features - Unlimited Nights and Weekends, Unlimited Mobile-to-Mobile, Unlimited Calls to Your Favorite Number, Unlimited Text Messaging Choice of two, include others at $0.25 per day - -        
Usage Charge $0.75 per day $4.00 non-usage fee $69.99 per month includes 700 minutes        
Voice Usage Rates per Minute $0.10 $0.15 Additional minutes at $0.10        
Roaming per Minute $0.59 $0.59 $0.59        
Text and Instant Messaging  $0.05 in/out $0.05 in/out Unlimited        
Directory Assistance $1..50 per call $1.50 per call plus airtime $1.50 per call plus airtime        
Activation fee $35.00 $35.00 $35.00        
Minimum initial balance $20.00 $20.00 $69.99        

Time Savings - ¹¹¹¹

If used with discretion - your wireless phone is a great time saver! 

Ease of Use - @@@@

The services are good - the question is more about the phone in the usability department.

Works With - YYYY

Alltel services are CDMA-based.

Support - pppp

Alltel has a 15 day service guarantee.  If you don't like the service you can return your phone and cancel without paying a termination fee.  Alltel technical support is available via email and at their "800" number 24x7.

Features - iiii

Alltel delivers all of the features and functions a home business owner requires - including (for an extra charge) email, text messaging and web access.

Overall Rating - %%%1/2+

Alltel is a solid provider of wireless services, but their national footprint is not as extensive as some of their competition.  If you live in one of their "home" markets and do most of your work locally, they are a good choice.
 

AT&T

Simple Start-Up - ¹¹¹1/2

A rich set of wireless plans are available from AT&T. AT&T is well known for its strategy of letting you "roll over" your unused minutes for 12 months on plans of $39.99 and above (read that fine print).  That's the good thing about AT&T.  The bad is that their contractual commitment is 2 years (with the exception of Pick Your Plan and Pay-as-You-Go Services). 

Cost - $$$1/2

We've included a look at the AT&T Plans below (Dallas).  All of their plans include standard features like 3-Way Calling, Caller ID, Call Waiting, and Basic Voice Mail.  The things to watch out for in AT&T's pricing are the additional minute charges.

Individual Plans Nation 450 Minutes Nation 900 Minutes Nation 1,250 Minutes Nation 2000 Minutes Nation 4000 Minutes Nation 6000 Minutes  
Monthly Cost $39.99 $59.99 $79.99 $89.99 $149.99 $199.99  
Included Anytime Minutes 450 900 1,350 2,000 4,000 6,000  
Nights and Weekends Minutes 5,000 Unlimited Unlimited Unlimited Unlimited Unlimited  
Additional Minutes $0.45 $0.40 $0.35 $0.25 $0.25 $0.20  
Mobile to Mobile Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited  
Individual Plans AT&T Unity 900 Minutes AT&T Unity 1,350 Minutes AT&T Unity 2,000 Minutes AT&T Unity 4,000 Minutes AT&T Unity 6,000 Minutes    
Monthly Cost $59.99 $79.99 $99.99 $149.99 $199.99    
Included Anytime Minutes