Wireless Voice
Ratings and Reviews of Wireless Voice Services |
Wireless Voice Thoughts
No matter how you cut it, choosing your wireless plan will
take some work - even if you do have a very good idea how you plan on
using your
phone and phone service as well as how many minutes per month you
use, and where you use them from. And then, once you've chosen your plan, you'll
still have to choose a phone that "fits" the plan (data or no data, cheap or
"cool" (we'll try to help you out on our
Wireless Phones Ratings
and Review page.
Watch out for those "extra" charges (or just bundle them in!)
for things like text messaging, ringtones, screen savers, games, email, picture
and video messaging and even additional Wi-Fi services to go along with
traditional data services for your phone. There's a lot to think about and
consider (and don't forget the tax on your service)...and it all "adds up".
So let's take a look at how we rate the wireless service
providers (NOTE: plans and pricing in your area my vary from those
reviewed on this page. We have looked at plans in Dallas, TX. Check
locally to get the plans and pricing available in your area.)
Let's get to it. Our review of Wireless Voice Services
and Service Providers follows. (Note: If you don't
recall our rating system: Rating Guide.)


Wireless Voice Services Review
Wireless Voice Services and Service Providers*
(Rankings - best, 5 symbols,
worst, 1 symbol)
|
Company |
Best For* |
Simple Start-Up |
Cost |
Time Savings |
Ease of Use |
Works With |
Support |
Features |
Overall Rating |
|
Alltel |
ARP |
¹¹¹¹ |
$$$1/2 |
¹¹¹¹ |
@@@@ |
YYYY |
pppp |
iiii |
%%%1/2+ |
|
AT&T |
ARP |
¹¹¹1/2 |
$$$1/2 |
¹¹¹¹
|
@@@@ |
YYYY |
ppp1/2 |
iiii |
%%%1/2 |
|
Earthlink |
ARP |
¹¹¹¹ |
$$$1/2 |
¹¹¹¹
|
@@@@ |
YYYY |
ppp1/2 |
iiii |
%%%% |
|
Metro PCS |
ARP |
¹¹¹¹ |
$$$1/2 |
¹¹¹¹
|
@@@@ |
YYYY |
ppp1/2 |
iiii |
%%%% |
|
Sprint/Nextel |
ARP |
¹¹¹¹ |
$$$1/2 |
¹¹¹¹ |
@@@@ |
YYYY |
pppp |
iiii |
%%%% |
|
T Mobile |
ARP |
¹¹¹¹ |
$$$$ |
¹¹¹¹ |
@@@@ |
YYYY |
pppp |
iiii |
%%%% |
|
Verizon |
ARP |
¹¹¹1/2 |
$$$1/2 |
¹¹¹¹ |
@@@@ |
YYYY |
ppp1/2 |
iiii |
%%%1/2 |
* A =
Amateur, R =
Rookie, P =
Pro

Alltel
Simple Start-Up -
¹¹¹¹
Alltel's service plans are divided into three main package types - national with
no long distance or roaming fees, national with no long distance or roaming fees
within the Alltel footprint (check coverage before you buy), local and prepaid.
Cost - $$$1/2
We've included a
look at the Alltel Plans below (Dallas). Night Minutes are Monday through
Thursday 9 PM to 5:59 AM, weekend minutes are Friday 9 PM to Monday.
|
National Freedom Plans -
Coverage in
Major U.S.
cities (CHECK AVAILABILITY!) No Roaming or Long
Distance Fees in Coverage Area |
|
|
|
|
|
|
|
|
Included Features - Basic Voice Mail, Caller ID, 3-Way
Calling, No Answer Transfer, Call Forwarding, Call Waiting, Pay per Use Text
Messaging ($0.10 incoming and outgoing), Detailed Billing, My Circle |
|
|
|
|
|
|
|
| Plans |
$39.99 |
$49.99 |
$59.99 |
$79.99 |
$99.99 |
$149.99 |
$199.99 |
| Included anytime minutes |
500 |
1,000 |
900 |
1,400 |
2,100 |
4,000 |
6,000 |
| Night and Weekend Home Minutes |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
|
Mobile-to-Mobile Home Minutes |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
|
Additional Minute Rate |
$.40 |
$.40 |
$.40 |
$.35 |
$.25 |
$.25 |
$.25 |
|
My Circle Included |
No |
No |
Yes |
Yes |
Yes |
Yes |
Yes |
|
National Freedom Family Plans |
|
|
|
|
|
|
|
|
Included Features - Basic Voice Mail, Caller ID, 3-Way Calling, No Answer
Transfer, Call Forwarding, Call Waiting, Pay-Per-Use Text Messaging ($0.15
outgoing or incoming) |
|
|
|
|
|
|
|
|
Plans |
$39.99 |
$49.99 |
$59.99 |
$79.99 |
$99.99 |
$149.99 |
$199.99 |
| Included anytime minutes |
500 |
1,000 |
900 |
1,400 |
2,100 |
4,000 |
6,000 |
| Night and Weekend Home Minutes |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
|
Mobile-to-Mobile Home Minutes |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
|
Additional Minute Rate |
$.40 |
$.40 |
$.40 |
$.35 |
$.25 |
$.25 |
$.25 |
|
My Circle Included |
No |
No |
Yes |
Yes |
Yes |
Yes |
Yes |
|
Additional Line Cost |
$20.00 |
$20.00 |
$9.99 |
$9.99 |
$9.99 |
$9.99 |
$9.99 |
|
Greater Freedom Plans |
|
|
|
|
|
|
|
|
Included Features - Basic Voice Mail, Caller ID, 3-Way
Calling, No Answer Transfer, Call Forwarding, Call Waiting, Detailed Billing,
Pay-per-Use Text Messaging ($0.10 outgoing or incoming), My Circle |
|
|
|
|
|
|
|
| Plans |
$39.99 |
$49.99 |
$59.99 |
$79.99 |
$99.99 |
$149.99 |
$199.99 |
| Included Anytime Minutes |
700 |
1,500 |
1,200 |
1,600 |
2,200 |
4,500 |
6,500 |
| Night and Weekend Home Minutes |
Unlimited |
- |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
|
Mobile-to-Mobile Home Minutes |
Unlimited |
- |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
| Additional Minute Rate |
$.40 |
$.40 |
$.40 |
$.35 |
$.25 |
$.25 |
$.25 |
| My Circle Included |
No |
No |
Yes |
Yes |
Yes |
Yes |
Yes |
|
Greater Freedom Family Plans |
|
|
|
|
|
|
|
|
Included Features - Basic Voice Mail, Caller ID, 3-Way
Calling, No Answer Transfer, Call Forwarding, Call Waiting, Detailed Billing,
Pay-per-Use Text Messaging ($0.10 outgoing or incoming), My Circle |
|
|
|
|
|
|
|
| Plans |
$39.99 |
$49.99 |
$59.99 |
$79.99 |
$99.99 |
$149.99 |
$199.99 |
| Included Anytime Minutes |
700 |
1,500 |
1,200 |
1,600 |
2,200 |
4,500 |
6,500 |
| Night and Weekend Home Minutes |
Unlimited |
- |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
|
Mobile-to-Mobile Home Minutes |
Unlimited |
- |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
| Additional Minute Rate |
$.40 |
$.40 |
$.40 |
$.35 |
$.25 |
$.25 |
$.25 |
| My Circle Included |
No |
No |
Yes |
Yes |
Yes |
Yes |
Yes |
| Additional Line Cost |
$20.00 |
$20.00 |
$9.99 |
$9.99 |
$9.99 |
$9.99 |
$9.99 |
|
North American Freedom - Toll-free calling from U.S. coverage area
to U.S., Canada, Mexico, Puerto Rico and U.S. Virgin Islands, Toll-free
calling from any covered area back to the U.S., off-peak minutes apply
throughout the North American Freedom Coverage Area |
|
|
|
|
|
|
|
| Included Features - Caller ID, Pay-Per-Use Messaging, Basic Voice
Mail, Three-Way Calling, No Answer Transfer, Call Forwarding, Call Waiting |
|
|
|
|
|
|
|
| Plans |
$59.99 |
$79.99 |
$99.99 |
$149.99 |
|
|
|
| Included Anytime Minutes |
450 |
900 |
1,350 |
2,500 |
|
|
|
| Additional Minute Rate |
$0.45 |
$0.40 |
$0.35 |
$0.25 |
|
|
|
| Night and Weekend Minutes |
1,000 North American |
1,000 North American |
1,000 North American |
1,000 North American |
|
|
|
| Mobile -to-Mobile Minutes |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
|
|
|
|
Smart Choice Packs |
|
|
|
|
|
|
|
| Included features: unlimited text messaging, unlimited
mobile-to-mobile, unlimited night and weekend minutes starting at 7 PM,
basic voice mail, unlimited data choices - BlackBerry Internet or Enterprise
Service, Office Sync, Axcess Broadband Mobile Link |
|
|
|
|
|
|
|
| Plans |
$69.99 |
$89.99 |
$109.99 |
$139.99 |
$189.99 |
|
|
| Included Anytime Minutes |
500 |
500 |
1,200 |
2,000 |
5,500 |
|
|
| Night and Weekend Minutes |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
|
|
| Mobile-to-Mobile Minutes |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
|
|
| Additional Minute Rate |
$0.40 |
$0.40 |
$0.35 |
$0.25 |
$0.25 |
|
|
| My Circle Included |
- |
Yes |
Yes |
Yes |
Yes |
|
|
|
Family Plans |
|
|
|
|
|
|
|
| Included Features: basic voice mail, Caller ID, 3-Way
Calling, No Answer Transfer, Call Forwarding, Call Waiting, Pay-per-Use Text
Messaging ($0.15 outgoing or incoming), My Circle, free second line, choose
from two bonus features - 1,000 messages, night and weekend minutes starting
at 7 P.M., national calling area |
|
|
|
|
|
|
|
| Plans |
$79.99 |
$109.99 |
|
|
|
|
|
| Included Anytime Minutes |
1,000 |
2,000 |
|
|
|
|
|
| Night and Weekend Minutes |
Unlimited |
Unlimited |
|
|
|
|
|
| Mobile-to-Mobile Minutes |
Unlimited |
Unlimited |
|
|
|
|
|
| Additional Minute Rate |
$0.40 |
$0.25 |
|
|
|
|
|
| My Circle Included |
Yes |
Yes |
|
|
|
|
|
|
Family Plans |
|
|
|
|
|
|
|
| Included Features - basic voice mail, Caller ID, 3-Way Calling, No
Answer Transfer, Call Forwarding, Call Waiting, My Circle, Free second line,
Unlimited Messaging (text, picture and video), night and weekend minutes
starting at 7 P.M., national calling area |
|
|
|
|
|
|
|
| Plans |
$139.99 |
|
|
|
|
|
|
| Included Anytime Minutes |
2,200 |
|
|
|
|
|
|
| Night and Weekend Minutes |
Unlimited |
|
|
|
|
|
|
| Mobile-to-Mobile Minutes |
Unlimited |
|
|
|
|
|
|
| Additional Minutes Rate |
$0.25 |
|
|
|
|
|
|
| My Circle Included |
Yes |
|
|
|
|
|
|
|
Prepaid Wireless - No Roaming or Long Distance
Charges on the Alltel Network |
Pay-per-Day (includes voice mail, 3-way
calling, Caller ID) |
Pay-per-Minute (includes voice mail, 3-way
calling, Caller ID) |
Pay-per-Month (includes voice mail, 3-way
calling, Caller ID) |
|
|
|
|
|
Features - Unlimited Nights and Weekends,
Unlimited Mobile-to-Mobile, Unlimited Calls to Your Favorite Number,
Unlimited Text Messaging |
Choice of two, include others at $0.25
per day |
- |
- |
|
|
|
|
| Usage Charge |
$0.75 per day |
$4.00 non-usage fee |
$69.99 per month includes 700 minutes |
|
|
|
|
| Voice Usage Rates per Minute |
$0.10 |
$0.15 |
Additional minutes at $0.10 |
|
|
|
|
| Roaming per Minute |
$0.59 |
$0.59 |
$0.59 |
|
|
|
|
| Text and Instant Messaging |
$0.05 in/out |
$0.05 in/out |
Unlimited |
|
|
|
|
|
Directory Assistance |
$1..50 per call |
$1.50 per call plus airtime |
$1.50 per call plus airtime |
|
|
|
|
|
Activation fee |
$35.00 |
$35.00 |
$35.00 |
|
|
|
|
| Minimum initial balance |
$20.00 |
$20.00 |
$69.99 |
|
|
|
|
Time Savings -
¹¹¹¹
If
used with discretion - your wireless phone is a great time saver!
Ease of Use -
@@@@
The
services are good - the question is more about the phone in the usability
department.
Works With -
YYYY
Alltel services
are CDMA-based.
Support -
pppp
Alltel has a 15 day service guarantee. If you don't like the service you
can return your phone and cancel without paying a termination fee. Alltel
technical support is available via email and at their "800" number 24x7.
Features - iiii
Alltel delivers all of the features and
functions a home business owner requires - including (for an extra charge)
email, text messaging and web access.
Overall Rating
- %%%1/2+
Alltel is a solid provider of wireless
services, but their national footprint is not as extensive as some of their
competition. If you live in one of their "home" markets and do most of
your work locally, they are a good choice.
AT&T
Simple Start-Up -
¹¹¹1/2
A
rich set of wireless plans are available from AT&T. AT&T is well known
for its strategy of letting you "roll over" your unused minutes for 12 months on
plans of $39.99 and above (read that fine print). That's the good
thing about AT&T. The bad is that their contractual commitment is 2
years (with the exception of Pick Your Plan and Pay-as-You-Go Services).
Cost - $$$1/2
We've included a
look at the AT&T Plans below (Dallas). All of their plans include standard features like 3-Way Calling, Caller ID,
Call Waiting, and Basic Voice Mail. The things to watch out for in AT&T's pricing are the additional minute charges.
|
Individual Plans |
Nation 450 Minutes |
Nation 900 Minutes |
Nation 1,250 Minutes |
Nation 2000 Minutes |
Nation 4000 Minutes |
Nation 6000 Minutes |
|
|
Monthly Cost |
$39.99 |
$59.99 |
$79.99 |
$89.99 |
$149.99 |
$199.99 |
|
|
Included Anytime Minutes |
450 |
900 |
1,350 |
2,000 |
4,000 |
6,000 |
|
|
Nights and Weekends Minutes |
5,000 |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
|
|
Additional Minutes |
$0.45 |
$0.40 |
$0.35 |
$0.25 |
$0.25 |
$0.20 |
|
|
Mobile to Mobile |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
Unlimited |
|
|
Individual Plans |
AT&T Unity 900 Minutes |
AT&T Unity 1,350 Minutes |
AT&T Unity 2,000 Minutes |
AT&T Unity 4,000 Minutes |
AT&T Unity 6,000 Minutes |
|
|
|
Monthly Cost |
$59.99 |
$79.99 |
$99.99 |
$149.99 |
$199.99 |
|
|
|
Included Anytime Minutes |
| |