Cellular Internet

Ratings and Reviews of Cellular Internet Access Services

 

Wi-Fi or Cellular?

Wireless access to the Internet (for the home based business owner that is) comes in two, very distinct "flavors". 
  1. Wi-Fi - (Wireless Fidelity) services that allow you to use your laptop, tablet or PDA to share the wireless LAN facilities of the Wi-Fi service provider to access the Internet at airports, hotels, cafes and other places of business.
  2. 3G Cellular/Edge Broadband - services provided by your mobile phone carrier allowing you to use your "high end" phone, PDA or attachment to your laptop to access the Internet from wherever you could make a cellular telephone call.

The basic differences in the two services are outlined in the table below:

Access Type Equipment Speed Location Screen Size Provider Pricing Target Applications
Wi-Fi Laptop, tablet PC or PDA with PCMCIA wireless LAN card (802.11b/g) Up to 11 Mbps ("g" 54MB) Hotels, airports, cafes, other public sites As big as your laptop, tablet or PDA Many and growing - T-Mobile, Boingo, EarthLink, Wayport, etc. Free to $49.95 per month

 High speed access while traveling.

Collaboration while traveling.

Reducing local dial charges from hotel to access Internet.

3G Cellular, Edge Broadband Phone, PDA, Laptop (with phone carrier provided adapter) 9.6 Kbps to 144 Kbps depending upon service provider Mobile operator's coverage area As big as your phone, PDA or laptop's Mobile telephone operators Can be included in phone plan or charges by MB of data transmitted (Sprint for example, charges $40 for 20MB, $60 for 40MB, $80 for 70MB and $100 for unlimited) $0.02 per kbyte for overages on plans other than unlimited

Quick access to the Internet - email, Web surfing.  Screen size of phones is detrimental to much more. 

Access to Internet in car from laptop.

Bypass for hotel dial charges to access dial ISP.

 

Word of warning!  If you don't need to send big files around and/or be in constant touch with your customers and business partners, think about staying "wired" with your data.  Costs for these services CAN add up FAST!  If you're in a hotel and use Wi-Fi for example, it could cost $9.95 a day - or be free - check with your hotel first!   Even if you've signed up with Boingo and are paying $24.95 per month, you may well end up in a hotel that does not have the Boingo service.  What then?  Wireless data is a great time saver and means to stay in constant touch with your business.  But be prepared to PAY!

 
Google
 
Web Home Office Reports

With all of that said, the biggest plus for Wi-Fi is speed and compatibility with your PC and for 3G Cellular broader access possibilities.  Both services work and work well, the deciding point for you should be what best fits your business model.

  • Need to access your email and the Web any time, any where?  Cellular Internet Access is right for you?
  • Do most of your work from a hotel, meeting at Starbucks or at the airport waiting for that delayed flight?  Wi-Fi is right for you.
  • Need speed?  It's Wi-Fi.
  • Already have a home wireless LAN and want to work the same way on the road?  Wi-Fi is it.
  • Don't like carrying around your PC just to do email? Cellular Internet Access will be all you need.

Cellular/Broadband Wireless Review

Using your wireless service to access the Internet can be a real time saver, but it can also result in huge costs if you aren't

 

 careful and don't analyze calling plans closely.  Wireless service providers view "data" as one of the few areas where they can make real dollars - as competition has made voice a "price" game.  Therefore, make sure that:

  1. You use the service for business purposes, and not "fun" extras like downloading "ringers" and games (big potential money makers for the service providers).
  2. Your email is optimized to download only what you need (in other words, if a message has a large file attachment, do you want it to come down to your wireless phone or PDA?).
  3. When possible, you do your "big" file transmissions and surfing from your (hopefully) broadband enabled home office.

Additionally, wireless data services can be somewhat complex and confusing to set up and use effectively.  Make sure you understand everything you'll need (possibly costly hardware add-ons) and the total costs of the program before you sign up (and make a 1 to 2 year commitment!).

  Save $100 on the T-Mobile Sidekick II

Finally, speeds are moving up rapidly for wireless data services - Verizon is now offering a high speed service in the Washington, D.C.  and San Diego, CA areas that averages around 300 to 500 Kbps and can burst to 2Mbps - a far cry from traditional wireless data speeds of 40 to 60 Kbps with bursts to 144 Kbps.

Our review of mobile operators' services follows. 

  6 months Same as CASH!*


Wireless Data (Mobile Operators) Service Providers*

(Rankings - best, 5 symbols, worst, 1 symbol)

Company and Technology Best For* Simple Start-Up Cost-Effectiveness Time Savings Ease of Use Works With Durability Features and Functions Overall Rating

Alltel

RP

¹¹¹¹

$$$

¹¹¹¹

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YYY

ppp1/2

iiii

%%%1/2

AT&T

RP

¹¹¹

$$$

¹¹¹¹

@@@

YYY

pppp

iiii

%%%1/2

Sprint, Nextel

RP

¹¹¹1/2

$$1/2

¹¹¹¹

@@@

YYY

pppp

iiii

%%%1/2

T-Mobile

RP

¹¹¹1/2

$$$$

¹¹¹¹ 

@@@

YYY

pppp

iiii

%%%%

Verizon

RP

¹¹¹

$$$1/2

¹¹¹¹

@@@@

YYY

pppp

iiii

%%%1/2

** A = Amateur, R = Rookie, P = Pro

 

Alltel

Simple Start-Up - ¹¹¹¹

Alltel wireless data services - Axcess - are available for specific Alltel phones.  Once you get the hang of it, the Internet-enabled phones are easy to use.

Cost Effectiveness - $$$

Alltel offers 9 service plans, then a myriad of applications (that include a ton of games, ring tones and some viable business applications) that can be free downloads or are priced at rates of $2.75 to $5.00 per month.

Plan

Monthly Service Charge

All Axcess Pass $19.99 per month, includes unlimited messages, mobile web and one-time $5.00 Axcess applications credit (plus airtime)
Mobile Web $5.99 per month (plus airtime)
Day Pass $1.49 per day
Messaging Pack $14.99 per month - 1,500 text, picture and video messages
Messaging Pack $9.99 per month - 750 text, picture and video messages
Messaging Pack $5.99 per month - 300 text, picture and video messages
Pay per Use $0.15 per text message, $0.25 per message video and picture
Mobile Radio $6.99 per month
Mobile TV or Radio (Axcess Minutes) $10.00 per month

Time Savings - ¹¹¹¹

Can help you "do the basics", but limited by the keypad on the phone and the size and definition of the phone's screen. 

Ease of Use - @@@

As noted above, unless you're a real "guru" of phone keypad data entry, using this method can be time-consuming and frustrating. 

Works With - YYY

Wireless data services from Alltel are phone dependent.  Make sure that the phone you purchase has the capabilities you desire for wireless data services before you buy.

Support - ppp1/2

There isn't a lot of technical help on the Alltel web site.  Best bet is a store or their "800" number.

Features - iiii

Alltel data services offer competitive wireless data access capabilities. Featured capabilities are Alltel's Axcess applications.  Although a number of them are games and ring tones, they also include a variety of viable business applications including:  AccuWeather.com Premium, ABC News Headlines, AP Photos, News and Sports, AccuWeather.com, Area Weather, BusinessWeek Online Daily Briefing, ESPN BottomLine, My-Cast Weather, NewsFlash, Pilot My-Cast WEather, Stock Tracker and Wall Street Journal.

Overall Rating - %%%1/2

If you just want to use your Alltel phone and nothing else, the services are there.

 

AT&T

Simple Start-Up - ¹¹¹

AT&T offers a variety  wireless access methods, the RIM BlackBerry device (see our PDAs page for more information) your phone, a PDA, a data connection kit for your phone that turns it into a wireless modem for your laptop or a kit that allows you to use you phone, connecting to your laptop for Internet access.  There are a number of pricing plans to choose from.  And this is supposed to be simple?

Cost Effectiveness - $$$

AT&T offers a variety of pricing plans based on how and what you want to use (as far as equipment and applications) to access the Internet and send/receive email and other messages.

Plan

PDA Connect for BlackBerry Connect Unlimited BlackBerry Unlimited BlackBerry Personal BlackBerry Personal Max with 1,500 Messages BlackBerry Personal Max with 1,500 Messages and Unlimited Mobile to Mobile Messages Black-Berry Tethered
Monthly Rate $49.99 $49.99 $34.99 $494.99 $49.99 $74.99
Included KB Unlimited Unlimited Unlimited Unlimited

Unlimited

Unlimited
Overage Rate per KB N/A N/A N/A N/A N/A N/A
Canadian Data $0.015/KB $0.015/KB $0.015/KB $0.015/KB $0.015/KB $0.015/KB
International Data $0.0195/KB $0.0195/KB $0.0195/KB $0.0195/KB $0.0195/KB $0.0195/KB

Plan

Data Connect 10MB PDA Personal 20MB PDA Personal Max with 1,500 Messages PDA Personal Max with 1,500 Messages and Unlimited Mobile to Mobile Messaging Data Connect Unlimited Data Connect Unlimited with Wi-Fi
Monthly Rate $29.99 $34.99 $44.99 $49.99 $79.99 $99.99
Included Megabytes (MB) 10 20 Unlimited Unlimited Unlimited Unlimited
Overage Rate per KB $0.006 $0.005

N/A

N/A

N/A

N/A

Canadian Data per KB $0.015 $0.015 $0.015 $0.015 $0.015 $0.015
International Data per KB $0.0195 $0.0195 $0.0195 $0.0195 $0.0195 $0.0195

Plan

Smart Phone Connect 5MB Smart Phone Connect Unlimited with Xpress Mail        
Monthly Rate $9.99 $19.99        
Included KB 5MB

Unlimited

       
Overage Rate per KB $0.01

N/A

       
Canadian Data per KB $0.015 $0.015        
International Data per KB $0.0195 $0.0195        
MEdia Net Packages $4.99 $9.99        
MB Included 1 5        
Overage Rate per KB $0.01 $0.01        
MEdia Net Pay-Per Use $0.01 per KB          
Plan Messaging Starter with Unlimited Mobile to Mobile Messaging Messaging Starter - 200 Messages Messaging Unlimited Family Messaging Unlimited
Monthly Rate $3.99 $4.99 $19.99 $29.99
Messages Included 200 200 Unlimited Unlimited    
Additional Messages $0.10 $0.10 N/A N/A    

MEdia Bundles

MEdia Basic with Unlimited Mobile to Mobile Messaging MEdia Basic 400 Messages and 1MB MEdia Net MEdia Works with Unlimited Mobile to Mobile Messaging MEdia Works - 1,500 Messages and 5MB MEdia Net MEdia Max 200 Bundle with Unlimited Mobile to Mobile Messaging MEdia Max 200 Bundle
Monthly Rate $14.99 $9.99 $19.99 $14.99 $24.99 $19.99
Messages Included 400 400 1,500 1,500 200 200
Data 1MB 1MB 5MB 5MB Unlimited Unlimited
Additional Messages $0.10 $0.10 $0.05 $0.05 $0.05 $0.05

MEdia Bundles

MEdia Max 1500 Bundle with Unlimited Mobile to Mobile Messaging MEdia Max 1500 Bundle MEdia Max Unlimited Bundle      
Monthly Rate $34.99 $29.99 $29.99
Messages Included 1,500 1,500 Unlimited      
Data Unlimited Unlimited Unlimited      
Additional Messages $0.03 $0.03 N/A      
Messaging Pay-As You Go $0.10 per message          

Time Savings - ¹¹¹¹

If you need constant access to your clients or business partners, this can be a great tool.  But it's not simple to get going and integrate with your office systems and the costs can be high.

AT&T Camera PhoneEase of Use - @@@

Are you disciplined?  The service is useful and usable when you've integrated your calendar, tasks, addresses and email systems with your RIM BlackBerry.  If you haven't done that or are unwilling to do that - then all you'll have is unusable, time-wasting, unstructured wireless connectivity to email and the web.

Works With - YYY

Proprietary services as always, but a good set of equipment and access methods to choose from.

Support - pppp

AT&T has significantly upgraded its network and network technologies.  The tech support area on their web site allows you to manage your account and personal information as well as gain access to a wide variety of technical information to help you with your system and service.  If you need more help you can email or call AT&T support personnel on their "800" number.

Features - iiii

Plenty of connectivity options - PC Cards that allow you to use the AT&T wireless data service on the road, and connect to your home wireless LAN with the same device, PDA and your phone.  Text/instant and multimedia messaging, and messaging and data bundles.

Overall Rating - %%%1/2

Solid service set - new higher speed data services will make the AT&T Internet access options for laptops more viable and useful.  However, you'll have to know what you want/need.  The service offerings are diverse - and complex to understand when you start trying to figure out the total charges.

 

Sprint/Nextel

Simple Start-Up - ¹¹¹1/2

Sprint/Nextel offers perhaps the most straight forward service implementation out there.  For your phone - you just choose Internet capabilities as part of your "minute" plan (Power Vision).  For data, the pricing is in per MB bundles outlined in the pricing section below. 

Cost Effectiveness - $$1/2

 

  Monthly Service Charge Monthly Service Charge      
Mobile Broadband Connection Plans $39.99 $59.99      
Included Megabytes (MB) 40MB Unlimited      
Additional Kilobytes (KB) $0.001 N/A      
  Monthly Service Charge Monthly Service Charge      
BlackBerry Plans Unlimited Email and Web  - Walkie-Talkie - $49.99 BlackBerry 10 MB Email and Web - $49.99      
Additional Data (KB) N/A $0.01      
Voice $0.20 per minute $0.20 per minute      
  Monthly Service Charge Monthly Service Charge Monthly Service Charge Monthly Service Charge Monthly Service Charge
Sprint Vision Plans Sprint Power Vision Access Pack - $15.00 Sprint Power Vision Music Pack - $20.00 Sprint Power Vision TV Pack - $20.00 Sprint Power Vision Navigation Pack - $20.00 Sprint Power Vision Ultimate Pack - $25.00
Services Included $0.99 music track downloads, Sprint Music, Sprint TV, Sprint Navigation ($2.99 per day), Unlimited Web browsing and data access, Sprint Mobile E-mail, Sprint Picture Mail, On Demand, NFL Mobile Everything in the Power Vision Access Pack plus Sprint Music Premier Everything in the Power Vision Access Pack plus Sprint TV Premier Everything in the Power Vision Access Pack plus unlimited Sprint Navigation access Everything in the Power Vision Access Pack plus everything in the Power Vision Music Pack, Power Vision TV Pack and Power Vision Navigation Pack

Time Savings - ¹¹¹¹

If you need constant access to your clients or business partners, this can be a great tool.  But it's not simple to get going and integrate with your office systems and the costs can be high.  Especially if you have to pay per minute charges as well as data charges with the PCS Connection Cards with Voice.

Ease of Use - @@@@

The Sprint/Nextel data services are easy to use.

Works With - YYY

Sprint/Nextel offers a number of data-enabled phones and the laptop PC card(s) and connectors you'll need to use the service.  As with all wireless data services all the phones and equipment are proprietary to the Sprint/Nextel network.

Support - pppp

Sprint/Nextel's web site includes a help area with a searchable knowledgebase.  If you need more help, you can email tech support or call them on their "800" number.

Features - iiii

Competitive functionality and good performance are included with the Sprint/Nextel services. The phone-based services are especially "rich" with web access, picture mail, video mail, Sprint TV, AOL Instant Messenger and more included.

Overall Rating - %%%1/2

Sprint/Nextel's pricing is simple, but if you're planning to use their services for your laptop, the price may be high when compared to other available options.

 

T-Mobile                      

Get all the time you need! 1000 nationwide Whenever Minutes with T-Mobile for only $39.99! Click here!.

Simple Start-Up - ¹¹¹1/2

T-Mobile's wireless data services are straight forward to understand and implement with your phone or via a PC Card (sold by T-Mobile) for your laptop.

Cost Effectiveness - $$$$

There are a number of Internet options from T-Mobile.

  Monthly Service Charge
T-Mobile Internet $49.99
T-Mobile Internet with Corporate My E-Mail $59.98
BlackBerry Unlimited with Enterprise E-Mail $39.98
Voice $0.20 per minute
Wireless Data Unlimited
Text/Instant Messages 300 inbound/outbound; $0.05 each additional message
BlackBerry Minutes & Mail Enterprise $69.99
Voice 1,000 Whenever Minutes
Wireless Data Unlimited
Email Unlimited
BlackBerry Minutes & Mail Enterprise Ultra $89.99
Voice 1,500 Whenever Minutes
Wireless Data Unlimited
Email Unlimited
BlackBerry Unlimited $29.99
Voice Calling $0.20 per minute
Wireless Data Unlimited
Text/Instant Messages 300 inbound/outbound messages; $0.05 each additional message
BlackBerry Minutes and Mail $59.99
Voice Calling 1,000 Whenever Minutes
Wireless Data Unlimited
Text/Instant Messages Unlimited
BlackBerry Minutes and Mail Ultra $79.99
Voice Calling 1,500 Whenever Minutes
Wireless Data Unlimited
Text/Instant Messages Unlimited
Sidekick Data $29.99
Voice Calling $0.20 per minute
Wireless Data Unlimited
Text/Instant Messages Unlimited

 

Time Savings - ¹¹¹¹

If you need mobile access to email, the web or other network-based client information, the T-Mobile data services can results in a big boost in your ability to get things accomplished in your car or on the road.

Ease of Use - @@@

The T-Mobile data services are straight forward to use once your installed them and integrated them with your business applications.

Free Camera PhoneWorks With - YYY

As with the services from all wireless providers, the data services and equipment from T-Mobile are proprietary.  T-Mobile offers many Internet-enabled phones but only one PC card (which was sold out at the time of this review!).

Support - pppp

T-Mobile's web site allows you to manage your account and personal information as well as gain access to help technical information.  If you need more help, you can email T-Mobile tech support personnel or call them on their "800" number.

Features - iiii

Competitive product set - especially for their phones - that includes email, web access, video/picture email, AOL Instant Messenger integration and text messaging. 

Overall Rating - %%%%

Competitively priced services that include some very nice options - especially for BlackBerry and Sidekick users.

 

Verizon

Simple Start-Up - ¹¹¹

Verizon offers a number of wireless data solutions based on RIM BlackBerry devices, combo phones, Internet-enabled phones, using your phone with your laptop as well as using a PC Card wireless modem. 

Cost Effectiveness - $$$1/2

Verizon offers a wide variety of wireless data service plans.

Plan

Monthly Service Charge

 
PDA/Smartphone Voice and Data Choice Bundles Monthly Access Additional Minutes
Core Choice 450 - free night and weekend minutes $79.99 $0.45 per minute after allowance
Extra Choice 1350 - free night and weekend minutes $109.99 $0.35 per minute after allowance
Max Choice 4000 - free night and weekend minutes $169.99 $0.25 per minute after allowance
BlackBerry Voice and Data Choice Bundles Monthly Access Additional Minutes
Core Choice 450 - free night and weekend minutes $79.99 $0.45 per minute after allowance
Extra Choice 1350 - free night and weekend minutes $109.99 $0.35 per minute after allowance
Max Choice 4000 - free night and wekend minutes $169.99 $0.25 per minute after allowance
BroadBand Access $59.99 Other data services (Quick 2 Net) at $0.25 per minute
National Access

$59.99

Other data services (Quick 2 Net) at $0.25 per minute

Time Savings - ¹¹¹ ¹

If you need constant access to your clients or business partners, this can be a great tool.  Verizon offers a number of plans and capabilities that you can customize to meet your particular wireless data needs, from BlackBerry and PDA services to (Unlimited National Access and Broadband Access) for the data-intensive business owner.

Ease of Use - @@@

Once you've managed to set up the service with your laptop, phone, PDA or combo phone/PDA the service works well and easily.

Works With - YYY

As with other wireless carriers' data services, the wireless modems, Internet-enabled phones and combo phone/PDAs that run on the Verizon network are proprietary to that network.

Support - pppp

Verizon's web site allows you to manage your account and personal settings as well as gain access to technical information that will help you with your wireless service and/or device.  If you need more help, you can email Verizon or call their "800" number.

Features - iiii

Lots of features and capabilities to choose from.  The ability to "synch" your phone across the network is a nice service for the business owner who is on the road constantly and hates lugging around a laptop.

Overall Rating - %%%1/2

As with any wireless data service provider, the important thing to understand before you sign up, is how much of the service you'll actually use.  Overages are bad, but paying for too much service is just as bad.  Take your time up front and save some money!

 

Wireless data services are not cheap.  If you can get along without them - so much the better for your pocketbook.  However if you need to stay in touch, be prepared to pay the price.  These networks were not originally designed for data, and although wireless carriers are making rapid upgrades to optimize their networks for data, they are still slower than "landline" or newer Wi-Fi networks (stop at the local McDonalds or Starbucks instead!).  That means you'll get slower performance, more minutes chewed up (in the cases where that is the pricing model) and more money flowing out of your pocket and into that of the carrier.